Frequently Asked Questions
Submitted by admin on Thu, 2011-02-24 10:34
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Overview
Q. What is 1-on-1 Online Yoga?
A. 1-on-1 Online Yoga is a new way of taking private Yoga lessons.
You might be familiar with Yoga classes or private Yoga lessons in studios and retreats. Besides, you might have also come across Yoga DVD/videos that you can watch at home on a computer/TV.
In 1-on-1 Online Yoga, we deliver the benefits of a personal Yoga instructor to your home through internet. Our Yoga teacher and you interact with each other during the Yoga lessons through a web camera.
Q. Is it better than a Yoga class at a studio?
A. In order to take a class at a studio, you need to drive to the studio. Usually this means spending time and taking the stress of driving and parking. In case of our 1-on-1 Online Yoga, you take the lesson rights in your home. You also save the environment from carbon emission.
Additionally, in a class there are many persons taking instructions from a teacher. The teacher cannot take care of your individual needs. In case of 1-on-1 Online yoga, you have a private session with our Yoga teacher where she/he designs the program based on your individual needs and guides the intensity of practice that is just right for you.
Q. Where is your studio located?
A. Our studio is situated at a strategic location so that we can engage the best Yoga teachers of the world for you. We are located on the bank of Holy Ganges in India and we have Yoga teachers who have spent their life time practicing Yoga.
However, this service is available completely online and there is no need for you to visit our studios to take a private lesson from our Yoga teachers.
Q. Why can’t I watch a Yoga DVD or online video and get the same benefits?
A. In Yoga DVD or video there is no interactivity with the teacher. You can neither ask a query nor can the teacher guide you. The teacher in the DVD or video has no idea of whether you are able to follow the program or not.
Also, the DVD is pre-recorded for an average fit learner. It cannot meet the specific needs of your body and custom recorded for you.
Q. How is it different from taking a private Yoga lesson from an instructor?
A. Our 1-on-1 Online Yoga is almost like taking a private lesson from an instructor, only much better. In case of our 1-on-1 Online Yoga you do not have to drive to a studio to take a lesson, it is delivered right to your home.
Q. Is it same as taking a private Yoga lesson from an instructor at home?
A. Still better, in case of 1-on-1 Online Yoga the sessions are taken from India, the land of Yoga. We are able to engage Yoga teachers who have spent their life time practicing Yoga.
Web Camera
Q. Why do I need a Web Camera?
A. Live interaction between Yoga teacher and you is essential for us to provide a personalized Yoga lesson. In order to allow this interaction, we use web camera that works over the internet. On one end you practice in front of web camera while at other end Yoga teachers guide you through web camera. Web camera allows the voice and video to transmit between our Yoga teacher and you.
Q. What if I do not have a Web Camera?
A. We strongly believe that personal guidance is essential to get the best benefits of a Yoga program and to avoid injury caused by over-stretching.
If you do not have a web camera, it will not be possible for us to provide you the experience of a live and personalized Yoga.
Q. Who else will take Yoga lessons along with me?
A. No other person interacts with the Yoga teacher except you while your session is going on. This is a private Yoga program and only one person takes lesson from a teacher at a time. This is just like having a Yoga teacher at your home.
Q. How many persons watch while I practice Yoga in front of a Web Camera?
A. At our end, there is only a technician (mostly behind the camera) in the studio along with the Yoga teacher. The teacher watches and listens to you so that she/he can guide your movements as you practice.
The session can sometimes be watched by Customer Support Manager who is responsible to provide the best possible service to you.
Q. Will my Yoga lesson be recorded?
A. Yes, every Yoga session is recorded for legal purposes. These recordings can be released to the law authorities in case demanded by them.
Q. Can I buy the recorded copy of my own Yoga sessions?
A. The recordings are made strictly for legal reasons and we do not to release them for any other purpose.
We believe that each session will enable you to take the same practice with more rigors or take a higher level practice next time. Hence each session will be unique and a recorded session cannot provide the most personal experience that we would like you to have.
Trials
Q. Are trials free? Can I take multiple trials?
A. Yes, one trial is free. In case you feel you need more trials in order to completely experience the service, please ask for it. We would be happy to give you an additional trial session at no cost to you.
Q. How long is the trial session?
A.Trial session is usually of 50 minutes duration. At times the interaction with the teacher or the required length of last practice demands that we extend the session for a few minutes and we do so with mutual consent.
Q. What happens in a trial session?
A. In a trial session we allow you to experience our private yoga lesson service. During this live session you interact with our yoga teacher and understand the level of expertise and personal attention you will get when you sign-up for regular lessons.
Our yoga teacher also makes an assessment of your current health and body type so that he/she can tailor a yoga program appropriate to you.
Q. Will the trial session be different from a regular session?
A. There will be no difference between a trial session and a regular session. You will receive same expertise and attention in both the cases.
Q. Why are trials free?
A. Our private yoga lessons using a video conferencing technique is unique and world’s first. We want you to experience and to be comfortable with the new approach of yoga lessons directly from India. Hence we have kept the trials absolutely free – no strings attached.
Q. What if I do not like the trial session?
A. In case you do not like the trial session, we request you to let us know how we can improve. You are not obliged to do so but we would appreciate your help in this regard. We would be happy to provide you another trial session to let you know if we meet your expectations.
Q. What is the next step if I like the trial session?
A. After the trial session, you would choose one of the various packages available. Our yoga teacher or customer support staff can help you choose appropriate package based on number of sessions you wish to take every month.
Internet & Computer set-up
Q. Why do I need internet to take Yoga lesson?
A. Our Yoga lessons are private sessions between our Yoga teachers and you. To enable personal interaction between the teacher and you, we use web camera. The web camera at your end is connected to your computer/laptop that is connected to internet. The voice and image between our Yoga teacher and you is transmitted over internet. Hence internet is required for this service.
Q. What kind of internet connection do I need?
A. Since the interaction between the Yoga teacher and you is two-way, it requires a good download as well as upload speed. Usually broadband speed in most regions is good enough for this purpose.
The minimum requirement is 512 KBPS of upload as well as download speed.
Q. I have internet through cable connection or satellite. Is that good enough?
A. In most regions, the connection through cable connection or satellite is good enough for our 1-on-1 Online Yoga.
Q. I have a wireless internet. Is that good enough?
A. A WLAN connection is good enough if the connection is stable. However, there may be issues in connection through mobile data modem.
Q. How can I test whether my speed is good enough?
A. You can use various free online tools to test your speed. However, our technical support staff will test the speed just before the session and let you know if there is any concern.
Q. What kind of computer do I need to take a 1-on-1 Online Yoga Lesson?
A. For best user experience, we recommend following minimum configuration on your computer:-
Processor: Pentium 4 or equivalent
RAM: 1 GB
Web camera: 2 Megapixel
Speakers and microphone (preferably external)
Q. Do I need to download any software before the session?
A. Our Yoga lessons are two-way and high quality video interaction. This browser based communication only requires Adobe Shockwave Player. This is likely to be already present on your PC or Mac. If not, the setup process will prompt your for the same.
Price
Q. What is the price for regular Yoga lessons (after trials are over)?
A. The fee depends upon the number of sessions you buy – more you buy at a time, lesser the fee per session. The packages currently available offer 5, 10 or 20 sessions and the cost per session varies between USD 11 and USD 20.
Q. Which package should I choose?
A. The package you choose depends upon the type and number of lessons you wish to book at a time. Please refer to
for different packages currently available.
Q. I cannot find a package that fits my need?
A. If you so need, we can create a customized package based on your requirements. Please let our teacher or customer support officer know about it.
Q. How do I pay for the packages?
A. We accept the payment through Paypal or through credit card.
Q. Can I pay in equal monthly installments?
A. Almost. You can break your payments in parts such that amount for each part fits into one or other package. However, the fee for the lessons must always be paid before it can be scheduled.
Q. What if I am not satisfied with the service after paying?
A. You can cancel the order anytime you wish and we will refund the amount for remaining sessions – no question asked.
Q. Can I change the package in between?
A. Yes, you may change it to an equivalent package anytime. If you wish to buy a package with a lower fee per session, our customer support officer can help you do that too.
